Welcome to AutoMarche!
AutoMarche.com ("AutoMarche", "We", "Our", "Us") takes your privacy seriously.
You, a natural person or company, using the AutoMarche website as a platform for your own or commercial purposes, whether directly or indirectly (“You”, “Your”, “User”).
Seller, a natural person, car broker, car dealer, vendor, shop using the AutoMarche website platform for its own or commercial purposes, whether directly or indirectly (“Seller”).
This privacy notice (“Privacy Notice”) describes:
(i) the personal information We collect and how We use that information;
(ii) when We might disclose Your personal information; and
(iii) how We keep and protect Your personal information.
The Privacy Notice applies to this website (the “Website”) and to any applications or services (collectively “Services”) where this Privacy Notice is referenced. By visiting this Website, using Our Services and/or registering a member account, You agree to be bound by the terms of this Privacy Notice and Terms and Conditions of Use. If You do not agree, please do not use or access Our Website.
1. Collection of Personal Data
When You visit the Website, You may provide Us with two types of information: (1) personal information, You knowingly choose to disclose that is collected on an individual basis; and (2) Website use information, collected on an aggregate basis as You and others browse Our Website.
1.1 Personal Information You Choose to Provide
◼ Registration Information
When You register to use Our Services, You provide Us with information about yourself, such as your name, address, phone number, email.
When We verify You or Your account, We may collect and process information to authenticate You or Your account or to verify the information that You provided to Us.
◼ Information from social media sites
When You use social media sites to register Your account, share information or connect to Your account, those sites may automatically give Us access to some personal information they hold about You (e.g., content You viewed, content You liked, and information about the advertisements You were shown or clicked on, etc.).
You control the personal information that We have access to through Your privacy settings on the social media site and the permissions. You give Us when You grant Us to access.
When You grant Us access to information held by social media sites, You agree that We may collect, use and retain it in accordance with this Privacy Notice.
◼ Personal Profile Information
Other personally identifiable information that You voluntarily disclose on Your personal profile page is not required during registration.
When You contact Us, such as through inquiry form, chatbot or dispute resolution or when We otherwise communicate with each other, We may also record Our calls with You (if We have Your consent to do so).
1.2 Website Use Information
Similar to other commercial websites, We utilize Cookies, web beacons, web server log files and standard technologies to collect information about how You use the Website. Information gathered through cookies, web beacons, and web server logs may include the date and time of visits, the pages viewed, time spent at the Website, and the websites visited just before and just after Our Website.
◼ A cookie is used to monitor the use of the Website and to gather information such as the sections of the websites visited and other websites usage information.
◼ Most browsers are initially set up to accept cookies. However, You can set Your browser to refuse all cookies or notify You when You receive a cookie, and You will have the opportunity to either accept or reject it in each instance.
3. Web Beacons
◼ To help us to keep track of how many users are accessing particular pages or listings within Our Website, and to track how users respond to ads, We place on third-party websites, We may place a small file, called a web beacon, on some of Our pages and on some of the listings and ads We distribute.
◼ We may also place a web beacon in the emails We send to You. When You open one of Our emails or click on links within these emails, We track this click-through data to help Us determine Your interest in particular topics and measure the effectiveness of Our communications to You. If You prefer not to be tracked in this way, You should not open these emails or click text or graphic links in the emails.
4. Using Service on AutoMarche
◼ When using Services on the Website, You shall provide certain personal information, such as last name and first name, address, phone, email, certain information concerning identity documents or driving license, car registration number, mileage, make and model, desired password, etc., to enable Us to provide You with Our Services. This information may be passed to a third party with your consent.
◼ Valuation – You will need to provide details regarding Your car in order to obtain a valuation. This may be the car registration number and mileage and/or other details regarding Your car, such as the make and model.
◼ Chat Service - You shall use the chat service to communicate between the Seller and the buyer (“Chat Service”). You may have to disclose Your name, email address and other personal information to see the actual car. The Chat Service is provided by Our Website.
◼ Documents – We provide the below documents to support the deal between the Seller and the buyer to enable car registration (“Documents Service”).
(i) Letter of Buy and Sell
(ii) Letter of Car Warranty
(iii) Residence Certificate
You can see more details in Our FAQ and Tips.
◼ You may disclose Your name, email address and other personal information to issue these documents.
5. More Information
◼ If You choose to buy or sell cars using the Website, then We will collect information about Your buying and selling behavior. All conversations and email exchanges are recorded. Any personal information that You disclose during a “Chat Service” or via an online form will be accessible to and processed by Our officer about who You communicated with and will be made available to Us.
◼ We also collect other users’ comments about You in Our feedback area. If You choose to post messages on Our forum or leave feedback for other users, We will collect that information. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. If You send Us personal correspondence, such as emails or letters, or if other users or third parties send Us correspondence about Your activities or postings on the Website, We may collect such information into a file specific to You.
6. Access to Personal Information
◼ You can access and correct Your personal information.
◼ You can see, review and change Your personal information by login into Your account. Please update Your personal information immediately if it changes or is inaccurate.
◼ After You post the car, You can review, modify and remove the information by login into Your account. Upon Your request, We will close Your account and remove Your personal information from view as soon as reasonably possible, based on Your account activity.
◼ We will honor Your right to request access to, or modification or deletion of Your personal information. We will comply with your request.
◼ To contact Us about access, please use the contact to Us above.
We protect Your information using technical and administrative security measures. Our safeguards include firewalls and data encryption, physical access controls to data centres and information access authorization controls. If You believe Your account has been abused, please contact Us.
8. Usage and Retention Your Personal Information
◼ We use Your personal information to provide, improve and personalize Our Services. Our primary goal in doing so is to provide a safe, efficient, smooth and customized experience. This allows Us to provide services and features that most likely meet Your needs and to customize the Website to make Your experience safer and easier. Once You give Us Your personal information, You are not anonymous to Us.
◼ Your personal information allows Us to:
(i) Provide You with access to and use of Our Services as well as access to Your history, internal messages and other features We may provide;
(ii) Offer You site content that includes items and services that You may like;
(iii) Customize, measure and improve Our Services; and
(iv) Provide other Services requested by You as described when We collect the information.
◼ We use Your personal information to contact You about Your account.
◼ We may contact You via email, telephone or SMS message:
(i) To give You customer support about Your account such as to troubleshoot problems, to resolve a dispute to get Your opinion through surveys;
(ii) For other reasons such as to enforce Our Terms and Conditions of Use.
◼ We use Your personal information to personalize Our marketing activities, including to:
(i) Personalize, measure and improve Our advertising and that of Our related companies;
(ii) Contact You, either via email, telephone, SMS text messages or postal mail, to offer You discounts and special promotions and to let You know about Our Services and those of Our related companies (if You have consented to this contact). Message and data rates may apply; and
(iii) Deliver targeted marketing, service updates and promotional offers, including in relation to Our related companies.
◼ We use Your personal information for legal compliance reasons, including to:
(i) Prevent, detect, mitigate and investigate fraud, security breaches, potentially prohibited or illegal activities; and
(ii) Enforce Our Privacy Notice, Our Terms and Conditions of Use or other policies.
◼ Retention of personal information:
If Your account is active, We will keep Your personal information as long as We need it for Our operations. We may also keep personal information from closed accounts to comply with national laws, stop fraud, collect fees owed, assist with any investigation, enforce Our Terms and Conditions of Use and take other actions under applicable national laws. If We no longer need Your personal information, We securely dispose of it.
Where possible, We indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website.
10. Marketing Communications
If You don’t want to receive any communications: (a) message for Our Services; and (b) update You about any events or promotions from Us, You can unsubscribe via the link in the email You received or change Your preferences by logging into Your account.
◼ We may share Your personal information with Our related companies and third parties to provide You with Our Services, to comply with the law, to enforce Our policies, to enable Our marketing and advertising activities and those of Our related companies, or to prevent, detect, mitigate and investigate fraud or other illegal activities.
◼ AutoMarche promises that We will not disclose Your personal information to third parties for their marketing purposes without Your explicit consent.
◼ We may disclose Your information in compliance to law enforcement and other parties in connection with the law, including:
(i) law enforcement or governmental agencies, or authorized third-parties, in response to a verified request regarding a criminal investigation, alleged or suspected illegal activity, or any other activity that may expose Us, You or any of Our users to legal risk;
(ii) third parties commencing or involved in a legal proceeding if they provide Us with a subpoena, court order or similar legal document; and
(iii) other third parties to comply with Our legal requirements, enforce Our Terms and Conditions of Use, respond to claims that a listing or other content violates the rights of others, or if We otherwise believe in good faith that the disclosure is needed to prevent imminent physical harm, harm to property, financial loss or to report suspected illegal activity.
12. Your Consent